Home › Customer Reviews
What Our Customers Say
Verified reviews from real GlobalHome USA customers, sourced from our post-service rating program (averaging 4.86 out of 5) plus Google and the BBB. We never edit a review for content. Some employee names and identifying personal details are removed for privacy.
4.86 Stars on Claim Service Quality
Average rating from real customers after their claim is completed. We send a short survey after every service call to keep our provider network accountable.
Source: GlobalHome USA provider rating program. Aggregated from verified post-service customer surveys.
Real Reviews From After the Job Is Done
Every claim ends with a survey. These are recent verified responses from homeowners after their service was completed.
Very professional and knowledgeable.
I can't say enough good things. The technician was on time, promptly identified and fixed our problem, followed up and fixed a subsequent leak, and shook my hand. We strongly and highly recommend them. We are highly satisfied!
The technician was honest with his assessment of my washing machine.
The technician was very professional, arrived on time, and explained the issue clearly. The work was completed efficiently and everything was left clean afterward. I felt confident in the quality of the repair and appreciated the friendly service.
The technician was very respectful and got the job done in a timely manner. Thank you.
The technician was able to come repair my washer and dryer earlier than I expected. My items are working wonderfully!
The technician was the best I have ever seen or dealt with, period. He took the time to explain what to look for in detail. My hat goes off to him!
The technician was very punctual and professional.
The technicians were prompt, friendly, and super efficient. They diagnosed the issue, fixed it, and were out the door in under an hour. Both were extremely knowledgeable in explaining the issue and the fix for my electrical need.
He was very knowledgeable about what he does and explained everything along the way.
Very kind and very knowledgeable about what needs to be fixed.
The technician understood the assignment. My machine is working just fine. Truly appreciate his hard work.
Very professional, timely, efficient, knowledgeable.
The technician was professional and courteous. He really knew his job.
The technician is wonderful. He squeezed us in so we didn't have to wait long to have our dishwasher fixed. He was incredibly quick and kind! Great service.
The technician was very pleasant, kind, and respectful. It was a pleasure having him service my home. I would recommend GlobalHome USA if someone ever needs appliance service. Keep up the good work.
What Our Customers Say
Verified reviews from homeowners and real estate agents who trust GlobalHome USA.
Had home warranty contracts with this company on 2 different homes and always been happy with the service. They allow you to use your own service provider and the service calls are only like $60. They have helped me out of some major issues. Would definitely recommend.
My clients moved into their home and noticed the hot water tank was not working. They called customer service and got someone out within a couple of hours. Tim, our sales rep, stepped in and made the rest of the transaction smooth. He went above and beyond. Grateful I went with Global Home Warranty.
Filed a claim for my AC unit and it was approved and fixed within 48 hours. The technician was professional, and the home warranty company covered everything with no hassle. Highly recommend!
Less than one month after we provided all the documentation of the completed work, we received a check from Global Home USA for over $2,600, the full replacement cost minus $75 deductible for each claim. Customer service reps were always polite, patient, and efficient. First class. You have changed my opinion about home warranties.
No issues. Phone calls quick for appointments, techs show up.
I have Global Home USA, so far they have not been an issue to deal with. Phone calls take a few minutes to set up an appointment, the guys show up the same day or the next. I let them know the issue and the part right when they show up, and they come back pretty quickly to replace it.
Customer service was great. He explained with good detail until I understood how my service was going to work. Very patient!
My experience was easier than expected. The professionalism and knowledge were on point. I have nothing bad to say about the person that handled this experience.
Really really helpful team over there. I just wanted to share my gratitude for this company and say that they really took care of me. The agent I spoke with on the phone was very friendly and helped me with every single question I had. 10 out of 10 would recommend!
The customer representative was courteous, knowledgeable, and efficient in resolving my issue. I was very satisfied with our interaction.
My experience was great because the people and manager helped me out so genuinely nicely and answered all my questions and made me understand better what was even happening. The first person I talked to was helpful as well!
The representative was very nice, polite, courteous, and answered all questions about the warranty policy coverage.
Always responsive and helpful.
It was very professional and fast.
Easy and quick. Very helpful.
Great service.
Protect Your Home in Minutes
Choose Gold, Platinum, or Elite, and let GlobalHome USA take the unexpected out of homeownership.