How Can We Help You?

Thank you for choosing Global Home USA. We’ve recently made some changes to better serve you. Please carefully review the information below to ensure you’re routed to the correct department.

CLAIMS

If you’re a policyholder, we’re ready for your call! 

When a problem arises, simply call our claims department and we will dispatch one of our pre-screened, highly qualified licensed contractors or, if you prefer you may use your own contractor.

For Contracts purchased PRIOR to March 1, 2022: 1-866-237-4980

For Contracts purchased ON or AFTER March 1, 2022: 1-800-944-3858

If using your own contractor:

  1. Your contractor must always call us prior to repairs being made and request authorization in order to receive reimbursement for approved covered repairs.
  2. Your contractor must be state licensed and insured.
  3. We will pay your contractor for approved repairs at approved market rates.
  4. For approved repairs and covered expenses, we can pay your contractor directly by credit card or we can reimburse you upon receipt of your paid invoice.
  5. Global Home USA reserves the right to solicit a second opinion at our expense.


POLICY RENEWALS

If you are interested in renewing your policy, please call us at:

For Contracts purchased PRIOR to March 1, 2022: 1-866-333-6097

For Contracts purchased ON or AFTER March 1, 2022: 1-800-944-9069

HOMEOWNER READY TO PURCHASE

Thank you for choosing us! We’d love to help through one of our licensed realtors in your area. You can find your GlobalHomeUSA agent by selecting your state on this map:

Mail
GlobalHomeUSA
P.O. Box 2367
Addison, TX 75001

Payments
Warranty Global Group, Inc.
P.O. Box 2367
Addison, TX 75001

 

AGENT SUPPORT

If you are an agent who needs assistance, please call us at:

AGENT HELP LINE: 866-445-3604

For Contracts purchased PRIOR to March 1, 2022: 505-348-5602 | Option 7

For Contracts purchased ON or AFTER March 1, 2022: 800-944-9069