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Home Warranty Reviews
I just wanted to say thanks again for the amazing service you personally provided when an issue with our air conditioner arose. Your responsiveness and attention to detail really show how much you care about your customers and go the extra mile to make sure they are satisfied. When looking for a home warranty I will look no where else and you will be my first call.
Not all home warranties are the same! After finding out the hard way, I started using Global Home Warranty for my clients. Tim has always been super quick at responding to me with all my Home Warranty questions. My client purchased a home in the cold winter and the AC was not able to be turned on to be fully evaluation due to the extreme cold. Once spring hit and the AC turned on it was blowing hot air. My client called Global Home Warranty and they had an HVAC tech out in 2 days to evaluate and repair the AC. My client was so happy and thankful that we go Global Home Warranty!
My clients recently moved into their home. As they were moving in they noticed the hot water tank was not working. They called customer service and were able to get someone out within a couple hours. There was a bit of confusion and high emotions but Tim our sales rep stepped in and made the rest of the transaction smooth. He personally checked to make sure everything was taken care of and went above and beyond with his service. I am grateful that Tim and Global Home Warranty were able to handle my clients and make sure their continuing needs will be met. In a tough situation, I am grateful that I went with Global Home Warranty and Time Pelton has given us a peace of mind.
I’ve had 4 claims so far. All were handled quickly and repair people that were sent seemed quite competent.
All claims were paid immediately which surprised the repair men, they even commented that this was much better than other warranty companies they had dealt with.
Overall I am very satisfied and glad I selected them.
Over the years we have partnered with several different home warranty companies that were not a good fit for us. Warranty Global Group is one of the few that we partner with. They actually have satisfied customers due to memberships that are transparent and their customers understanding their membership coverage, which enhances the customers’ experience with the vendor as well. Warranty Global Group has been a solid partner to work with as a vendor. Unlike many other home warranty companies, WGG values its customers and vendors. Their vendor relations are excellent! Their authorization process and sending payments to their vendors are swift. If you are looking for a fair home warranty company that has happy clients and happy vendors I highly recommend Warranty Global Group. They really do care about maintaining a healthy relationship with their customers and vendors.
I really appreciate the great customer service you and the rest of the team are offering.
Every time I call, I get someone who answers the phone instantly. It is hard to find this level of customer service these days.
Unlike some other warranty companies, I am really impressed at the level of professionalism and the quality of customer service we see in the team. Even my technicians noticed the difference and told me this company is unlike any other warranty service we work with. They always answer the phone on the spot and they treat us with the utmost respect.
I highly recommend Warranty Global Group to anyone looking for warranty service.
Our partnership with Global Home has been very beneficial to my company. Their professionalism makes every interaction go very smooth. One of my favorite reasons I enjoy working with Global Home Warranty is the timely manner that I receive responses from their employees. We always received payment promptly. They really care about their customers as well as their contractors. I could not ask for a better home warranty company to work with as a business owner!
I have worked with a lot of Home warranty companies over the years and I can easily say that Warranty Global Group is by far the best to work with, their customer service reps when I call in are phenomenal. They’re always helpful, they answer the phone when I call which is rare now a days. When I’m on a call I’m trying to get that service done as quickly as possible for the homeowner to get them either cooling or heating quickly. I get an approval usually within minutes of calling. Dimitri and his team once again are the best that I’ve ever worked with. I highly recommend Warranty Global Group. Thank you for being such a great organization. I look forward to working with this company for years to come.
Selecting Warranty Global Group was the best decision I made. They have been so helpful during my first year of owning a home. Dmitry is prompt, cooperative and extremely kind.
I have been working with Warranty Global for quite a while now, they have been great to work with, always quick to respond, quick with payment. Definitely will continue to partner with them.
We love working with Global Home Warranty because their reimbursements amounts are always fair and the process from claim to completion is super fast and easy. We like how we can choose the vendor that we like to use instead of relying on the warranty company to send a vendor that might not know how to handle certain situations. The staff is always helpful!
We are continually impressed by the speed in which you and your staff work to provide your customers with great service by using high quality providers. After demonstrating our integrity, we appreciate the relationship that we have created and are happy to take care of your customers. We appreciate the process and speed of payment as well as the great communication from the office. We have done HVAC for many years and have always stayed away from working with warranty companies because they never seem to want to do the right thing for the customer, but that is not the case with Warranty Global Group and we look forward to being a preferred provider for a long time!
Five Star rating ***** Great warranty company. Coverage is superb for home owner, and Contractor approved!
Stone’s Appliance Repair has been in business for over 30 years. It’s rare that a company cares about their customers as much as GlobalHomeUSA does. As a technician and owner, I get to pick who we work with. GlobalHomeUSA is one of the few companies I’d recommend for a warranty. I’ve recommended them to my family and as a new homeowner will likely use them when our builder warranty runs out. Our interactions are professional and there is no micromanagement. You diagnose, they approve, and you fix. There is no middle person buying used eBay parts and forcing you to make 3 trips installing subpar parts and wasting everyone’s time and money when you could have done it all in one visit. They do not try to get out of their responsibility if the failed part/system is covered under the terms of the contract. They listen to your advice when you recommend it’s past repairable. As a contractor, they are one of the only ones I would put my 30 years of experience with. Great people, great company. They earn my respect and treat my company with the same respect.
Warranty Global Group has been outstanding to work with- they are fair and always pay after completion of service. If I was in search of a Warranty company, I would suggest them.